Contact Calmer Family Rhythm
Need help with your order or digital files? We’re happy to assist.
Customer Support
Email: calmerfamilyrhythm@gmail.com
Website: https://calmerfamilyrhythm.com
Response time: Usually within two to three business days
Before Contacting Us
If you cannot find your order or download email:
Check your spam or junk folder.
Check the promotions folder in Gmail.
Search your inbox for “Calmer Family Rhythm.”
Confirm which email address you used at checkout.
Check the order-confirmation page if it is still open.
What to Include in Your Message
For faster assistance, include:
Your full name
Your order number
The email address used at checkout
The name of the product purchased
A short explanation of the problem
A screenshot of any error, if relevant
Please Do Not Send
For your privacy and security, do not send:
Your complete payment-card number
Your card security code
Your banking password
Your account password
Your child’s full name
Your child’s photograph
Medical records
Diagnoses
School records
Other sensitive information about your child
What Customer Support Can Help With
We can assist with:
Missing download emails
Broken download links
Corrupt files
Missing files
Duplicate payments
Receiving the wrong product
Questions about what is included
General printing or file-access instructions
Customer support does not provide:
Medical advice
Mental-health treatment
Psychological services
Behavioural diagnosis
Occupational therapy
Individual parenting assessments
Emergency or crisis support
Business Information
Business owner and legal business name: Diana Itoje
Trading name: Calmer Family Rhythm
Address: 1 Albert Road, Woodstock, Cape Town, South Africa
Email: calmerfamilyrhythm@gmail.com
Website: https://calmerfamilyrhythm.com
Emergency Notice
Calmer Family Rhythm does not provide emergency, medical, mental-health or crisis services.
If you believe that you, a child or another person is in immediate danger, contact the appropriate emergency service or qualified professional in your location.